Kenya eVisa problems refer to the various challenges and complications that applicants may encounter during the process of obtaining a visa for entry into Kenya through the electronic visa application system.
These issues can range from technical difficulties with the online application platform, such as server errors or payment processing failures, to discrepancies in submitted information that may lead to application rejections or delays.
Additionally, misunderstandings regarding the requirements or eligibility can also contribute to the frustrations faced by prospective travelers seeking to secure their eVisa before their journey to Kenya.
If you’re experiencing issues with your eVisa application, you’re not alone. Many travelers have faced similar challenges, and we’re here to help you through them.
Below, you’ll find insights into common Kenya eVisa problems and practical tips on how to resolve them.
Common Mistakes in Kenya eVisa Applications
One of the most frequent issues travelers face is making mistakes during the application process.
These mistakes can lead to delays or denials. Here are some common pitfalls:
Incorrect Personal Information
Providing incorrect personal information is a sure way to get a Kenya Visa denied. Double-check all the details you enter to ensure accuracy.
This includes your name, passport number, and travel dates.
NOTE: Ensure your passport is valid for at least six months from your intended arrival date in Kenya.
Choosing the Wrong Visa Type
Kenya offers several types of eVisas, including Tourist Visa, Business Visa, Transit Visa, and East Africa Tourist Visa. Make sure to select the correct type based on your travel purpose.
- Tourist Visa is valid for 90 days and is meant for leisure travel.
- Business Visa is also valid for 90 days and is for business activities.
- Transit Visa allows a 72-hour stay for those passing through Kenya.
- East Africa Tourist Visa is a multiple-entry visa valid for three months, covering Kenya, Rwanda, and Uganda.
Incomplete Documentation
Incomplete documentation can halt your application process. Ensure you upload all necessary documents, including a recent passport-sized photo, a copy of your passport, and proof of travel itinerary.
Technical Issues with the eVisa Portal
The Kenyan eVisa website (etakenya.go.ke) has been known to experience technical difficulties. Here’s how to troubleshoot:
Account Creation Challenges
Creating an account on the eVisa portal can sometimes be problematic. If you’re having trouble, try using different browsers like Google Chrome, Internet Explorer, or Mozilla.
NOTE: If you’re still facing issues, consider clearing your browser cache or trying a different device.
Photo and Document Upload Issues
Uploading photos and documents can be tricky. Ensure your files meet the specified requirements. The photo should be clear, recent, and in color. Documents should be legible and in the correct format.
Payment Processing Problems
Payment issues are another common hurdle. If your credit card payment isn’t going through, it might be due to European regulations affecting online payment security.
- Try using a different credit card.
- Contact your bank to unblock your card for international transactions.
- Ensure all payment details are entered correctly.
Reasons for eVisa Denials
Even with a perfect application, eVisas can still be denied. Here are some common reasons:
Invalid Passport
Your passport must be valid for at least six months from your intended arrival date. If it’s not, your application will be denied.
Incomplete Information
Ensure all sections of the application are completed accurately. Missing or incorrect information can lead to a denial.
Security Concerns
Kenyan authorities take security seriously. If there’s any doubt about your intentions or background, your eVisa might be denied.
Frequently Asked Questions (FAQ)
Do I Need an eVisa to Enter Kenya?
Yes, all travelers except those from East African Community member states need a Kenya eVisa to enter Kenya.
What Should I Do If My Application Is Denied?
If your application is denied, you can reapply with the correct information. Alternatively, you can contact the Kenyan Embassy or Consulate for assistance.
How Long Does It Take to Process an eVisa?
Processing times vary, but it’s recommended to apply at least a week before your travel date. Keep an eye on your email for updates.
Can I Apply for a Visa-on-Arrival?
Due to technical issues with the eVisa portal, some travelers have been allowed to apply for a visa-on-arrival.
Where Can I Find More Information?
For the most accurate and up-to-date information, visit etakenya.go.ke/en.
Conclusion
Navigating the Kenya eVisa application process can be challenging, but understanding common pitfalls and how to overcome them can make it smoother.
Ensure your information is accurate, documents are complete, and payment details are correct. Stay updated on any technical issues by checking the government of Kenya’s website regularly.
For further inquiries, consult the Kenyan Embassy or Consulate near you. Travel safely and enjoy your time in Kenya!
